Jason PercivalTechnology Enthusiast

iPhone 3G Replacement Power Adapter Shipping FailFiled Under: Apple, Cell Phones, Fail, iPhone

As some of you may know Apple announced a recall of it’s iPhone 3G power adapters.

Now this is no big deal, they’ve had to deal with other recalls before. This is the first one I have experienced first hand.

The process was simple I filled out an online form a couple of weeks ago. Since my wife also has an iPhone 3G I filled out the form twice since that was the instructions given by Apple.

Fast forward to today, and while at work I get an IM from my wife asking me if I was expecting a package from DHL, I said no because I forgot about the new power adapter. I told her to go ahead and open it up, and she then informed me it was the power adapter. I said cool, and asked if there was two, to which she replied no. I figured OK, no big deal maybe they are shipping them by serial number, not the most environmentally friendly way to do it, but OK. So I was shocked when two hours later it was like déjà vu when my wife informed me that FedEx had arrived with another package, and it looked exactly like the other. She proceeded to open it up and confirm that it was indeed the other power adapter.

Packages

Packages

Now let’s rewind a second. They shipped the power adapters at the same time, by two different carriers? This does not make financial, or environmental sense. Especially since Apple is trying to focus more on their environmentalism.

In my opinion Apple should have shipped the adapters together since I had to use my Apple ID to sign in and order them, and they were both going to the same address. They could have also shipped them via the same carrier as to not have to use the extra fuel.

This is just my little rant, it’s not like I’m a big environmentalist myself. I just figured that a company who is trying to be a friend to the environment could make a little bit of a more responsible decision with this large scale recall.

Technorati Tags: Apple, Environment, Fail, iPhone 3G, Packing, Power Adapter, Recall

Tags: Apple, Environment, Fail, iPhone 3G, Packing, Power Adapter, Recall

More of a dunce, then a genius! **Update**Filed Under: Apple, Fail, Software, Troubleshoot

I wrote two weeks ago about my troubles with Apple’s Genius. not being able to work with my vast music collection.

I am happy to now say that the problem seems to have been fixed on Apple’s end. I have submitted my Genius report on both my Media Center PC and my wife’s laptop and they were both able to go through. I am going to chalk this one up to network congestion on Apple’s servers. If anybody else is still having the problem, feel free to let me know in the comments below.

Technorati Tags: Apple, Fail, Genius, iTunes, Network Timeout

Tags: Apple, Fail, Genius, iTunes, Network Timeout